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First-hand experience is what we ONLY rely on and we believe in walking the talk. We will take you only to those places where the founding team has travelled to multiple times. Each of the tours listed on our website is a heartfelt experience that has been undertaken by one or more of our team members, and has been fine-tuned with a lot of practical experience on the field.
As far as travel goes, the devil lies in the details. The easiest part is to sell a journey, but it takes a lot of backend effort to ensure that everything goes seamlessly. We are very particular on the service standards and the experiences you have, and for this reason we manage everything in-house meticulously and never outsource trips to any third party vendor. Each of the trips conducted by us runs through our rigorous 78 point checklist of our operations team, so that you can enjoy your vacation time without any worries.
We see ourselves as your friend, consultant and travel partner. We have our in-house travel specialists understanding and answering your queries or concerns with empathy, We do not have an IVR or automated call centre kind of support as we believe we are dealing with real people having real concerns which a software cannot solve. Despite the best efforts, occasionally things can go wrong for reasons beyond our control, but our guests swear by the contingency support and redressal they have received from us.
We believe that tourism needs to be more inclusive and the local communities must benefit from tourism. We strive to involve the local communities in our operations and generate employment for them. We also support a few causes and projects relating to sustainability and wildlife conservation and plough back a part of our profits for these causes. More details here.
You can leave all your worries on trip cancellation aside when you book with us. We offer travel insurances on trip cancellation and supplier default, in collaboration with our insurance partners, which protect you in case of unforeseen travel cancellation or if a hotel or airline booked as a part of your journey goes bankrupt.